Free one-page starter worksheet

Why Does This Keep Happening?

Pick one recurring practical problem. Capture a recent example, then choose one thing to check before deciding what to change.

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1 page · US Letter · PDF · about 44 KB
Print-only and non-fillable. Print a copy and complete it by hand.

For ordinary, low-stakes practical problems. This is an educational starter, not counseling or professional advice.

The free worksheet has spaces to record a recent moment, two possible explanations, a useful check, and what you found.
Preview of the complete free one-page worksheet

Start with one recent moment

How to use the worksheet

  1. Describe what happened.

    Write what should have happened, what happened instead, and when and where. Use details you could observe.

  2. Keep two explanations open.

    List two conditions that might explain the difference. Treat them as hypotheses to check, not established causes.

  3. Choose one useful check.

    Decide what to observe or review, when you can do it, and what finding would make you reconsider your first explanation. Use only information you may access.

  4. Return to what you found.

    Record the finding and what is still uncertain. An unclear result can point to another check before you commit to a fix.

Use qualified help for relationship harm, health, legal, financial, safety or other high-stakes concerns. The worksheet does not establish a root cause or guarantee a result.

What is free, and what is a separate purchase?

This one-page starter is free. It helps you organize a first observation and check. It is not the paid Seven Practical Quality Tools, Lean Tools Practice Pack, Statistics Planning and Interpretation Worksheets, Educational Guide or RootCause Toolkit.

Practice a particular tool

Quality worksheets are $9, Lean worksheets are $12, and statistics planning worksheets are $7. The all-three bundle is $22.

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Explore the full method

The Educational Guide is $49. The Complete RootCause Toolkit, including the guide, is $97.

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You can also read the problem-solving guides or take the free five-question quiz.

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